Running a business with 40+ staff remotely might sound impossible to some, but Jim Wiggan and his wife Al are committed to doing their best and make it work incredibly well.

Together, they run Professional Traffic Solutions, a traffic control business operating in the Hunter Valley and lower Central Coast. With crews, equipment, and boots on the ground down south, the real heartbeat of the business beats quietly from DPARTMNT in Tamworth.

“All the office work happens here. My wife and I rotate days in the office. There’s always one of us here—rarely both. It just works.”

For Jim, DPARTMNT is more than a desk. It’s the difference between home-office distraction and laser-focused productivity.

“At home, the lawn needs mowing. The TV’s calling. Here, you show up with purpose. It sets the tone for the day.”

DPARTMNT gives their business the flexibility of a modern workspace—meeting rooms for Zoom calls, central access to town and services, and all the behind-the-scenes support (like cleaning and maintenance) that allows Jim to stay focused on operations and strategy.

But the true value? The people.

“There’s always someone to bounce ideas off. We’ve got a stockbroker on one side, an accountant, a tunnel borer, someone in solar and wind, a liquidator if you need to shut down. You learn what other people are doing. You stay connected.”

It’s that unexpected community—neighbours with wildly different backgrounds but a shared rhythm of work—that Jim values most.

“We’re all here doing very different things, but there’s a sense of connection. That’s rare when you run a remote business.”

So whether he’s managing staff in the Hunter, troubleshooting logistics, or just enjoying a chat in the kitchen, Jim’s found a workspace that suits his rhythm—and supports the work that keeps traffic (and business) moving.